DCore Host Powered by VAANI LIVE PRIVATE LIMITED. a private limited company, legal address, House no 322, 18 feeta Road, Surya Vihar-II, Agwanpur, Faridabad, Haryana 121003 (INDIA). (“DCore Host“), provides you web-hosting, domain name registration, and related products and service.
DCore Host seeks to ensure the highest level of data privacy when offering its variety of quality products and services to DCore Host customers and subscribers (“Subscribers“) (collectively, “You”, or “Users“).
At DCore Host, the privacy and security of our Users is of paramount importance. DCore Host is committed to protecting the data you share with us.
GENERAL PRINCIPLES & CONFIDENTIALITY
DCore Host shall process all Personal Data adhering to the general data processing principles:
INFORMATION WE COLLECT
Information You provide to us.
Information that is necessary for the use of the DCore Host Platform
We ask for and collect the following personal information about you when you use the DCore Host Platform. This information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or decision to delete or object to the processing of any of such data may result in de-activation of your DCore Host Account.
We use, store, combine and process information, including personal information, about you to provide, understand, improve, and develop the DCore Host Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
To Create and Maintain Trusted Environment. We verify or authenticate information or identifications provided by you (such as ID number, email or phone numbers). We also use collected information to detect and prevent fraud, spam, abuse, security incidents, and other illegal and harmful activities.
To Create Aggregated Statistical Data, to Carry out Market Research and Analysis necessary for running out our business, to improve our services we use aggregated and/or inferred non-personal information enabling us to evaluate our customers’ needs, sales and other trends of our activities.
To Stay Connected. We use information about data usage, devices, operating systems to diagnose problems with our servers, to administer our Platform, adopt decision when to retire SDK’s/OS versions, to identify characteristics of major users so that we may optimize our applications and services and make your browsing and purchasing experience more enjoyable.
To Customize Marketing. To provide more customized offers to our Users, we may conduct data analysis based on information you provide to us, your interactions with the DCore Host Platform and its Users.
To Send Service and Billing Messages. DCore Host may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the communication channels available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your hosting plan; or notify you of material changes in our Services. Such kind of communication is essential, for this reason, no opt-out possibilities are given to avoid receiving such Service and Billing Messages unless you are no longer a DCore Host User (which can be done by deactivating your Account).
To Register Domain. In certain jurisdictions or pursuant to the rules of the ICANN or certain registries, domain name registration information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the domain name registration information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The domain name registration information you provide is stored by DCore Host and is made available to the public through WHOIS searches. DCore Host may deposit your domain name registration information with a third-party escrow provider to comply with ICANN requirements. At times, Users may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or e-mail communications do not come from DCore Host and DCore Host is not responsible for the use of WHOIS information by third parties. DCore Host acts only on the basis of ICANN rules and requirements. For more information see: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
To contact you. In order to notify you regarding your Account, to troubleshoot problems with your Account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and portal.
To get feedback. We may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services. We might use an external company, to collect your feedback which means that we will share your name, email address and reference number for this purpose.
To provide, operate and improve the Services.
To enhance data security and to prevent fraud.
To comply with applicable laws and regulations.
Upon using our free services, you may be requested to participate in our periodic internal surveys that are conducted by dcorehost.com to determine your personal interests. These surveys are strictly voluntary. The data collected through these surveys will only be used to improve our products and services and will never be sold to any third parties.
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to dcorehost.com you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your dcorehost.com account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to dcorehost.com. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to dcorehost.com you can indicate your preference on your members profile page to participate in the dcorehost.com newsletter. You will receive a confirmation email from us when placing an order on our site and paying through the payment gateway.
We provide you the opportunity to ‘opt-in’ and ‘opt-out’ of our newsletter at any time. Our newsletter is sent every month so it will certainly contain a lot of useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We assume that all Users of DCore Host Platform have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website, and mobile applications. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 17. Continued use of DCore Host website and mobile applications implies acceptance of the revised Policy.
This Policy is an integral part of DCore Host Terms and Conditions.
We will ask for your consent before using information for a purpose other than those set out in this Policy.
VAANI LIVE PRIVATE LIMITED
HOUSE NO 322, 18 FEETA ROAD, SURYA VIHAR-II,
AGWANPUR, FARIDABAD, HARYANA-121003 ( INDIA )
CONTACT – 011-6911 9780
E-mail – [email protected]